We understand that things don't always go to plan.

If you're feeling unwell, had transport issues or concerned about the weather, we're here to help. We're happy to exchange your tickets for another date and time or issue you a credit note.

Simply fill out the form below before your scheduled performance, and our box office team will process your request as quickly as possible.

While it may take 24-48 hours for us to complete the exchange, rest assured your booking will be honored from the time of your submission.

All changes are subject to availability, and refunds cannot be issued if we can't meet your date change request. There is no fee for exchanges, but if you switch to a performance with a different ticket price (e.g., from off-peak to peak), you will need to pay the difference.