It is not essential to bring anything with you, but there are a few things that may make your visit more pleasant...

• A raincoat in case of inclement weather. (Umbrella's cannot be used during the performance)
• A picnic blanket to sit on. We advise using one with a waterproof base in case of damp ground.
• A portable camping chair if you prefer.
• Chairs over 15cm in height will be positioned to the back of the seating area so the view of other guests is not obstructed.
• A picnic if you wish.

The show will go on, if it's safe to do so! We hope that if it has been raining, you will still join us for some fun.

If it's a little muddy, we suggest bringing portable chair or blanket to sit on - one with a waterproof lining is ideal. Guests are also encouraged to wear comfortable all weather clothing and shoes.

If a performance is to be cancelled, patrons will be notified via a text message and an email.

Earliest notification of a cancelled performance will be on the day of the scheduled performance.

Patrons affected by a cancelled performance are invited to exchange their tickets for an alternative performance date/time or receive a full refund via See Tickets.

If a performance goes ahead in such conditions but you are concerned about attending during some slight rain, we are more than happy to exchange your tickets in advance to an alternate date. We definitely don't want you to have an unpleasant experience!

Please FILL OUT THIS FORM to send us a request for a date change. ‍

Do not worry if you do not hear back from us right away, the request will need to be handled by See Tickets and may take up to 48hrs. As long as we have it prior to the start of the performance, we will guarantee the exchange.

For information on the various ways you can arrive to Kew Gardens, CLICK HERE

We understand that things don't always go to plan. Experiencing cold and flu like symptoms or concerned about the weather?

Please FILL OUT THIS FORM to send us a request for a date change. Requests may take up to 48hrs to be processed.